We help Melbourne businesses get found, get clicked, and get customers — through SEO, web design, social media and Google Ads that are built to actually do something.
I’m Fiona, a Digital Marketer, Fashion Lover, Mother (to humans and fur babies), Dreamer & Book Worm.
Hello! I’m Fiona, the founder and owner of Pop Media and Design Services. I’m also a Self Education Obsessed, Detail Oriented, Stubborn 50-Something with over 20 years of experience in digital and online marketing.
I’ve seen the landscape evolve and have adapted with it. As a small business owner myself, I understand the unique pressures of time and money that other business owners face everyday.
Pop Media is a boutique digital marketing agency in Melbourne, founded in 2004 and led by Fiona Mayor. We specialise in SEO, web design, social media and Google Ads for small businesses across South Yarra, St Kilda, Frankston and the Mornington Peninsula. Unlike larger agencies, you work directly with the people doing the work — no account-manager telephone game, no junior learning on your budget.
We’re the agency for business owners who are time-poor, money-conscious, and completely over being treated like a number.
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Cinda ManinsFebruary 5, 2026Trustindex verifies that the original source of the review is Google.
Fiona helped me get me get my website online - saved me a lot of stress! She was an excellent communicator and generous with her support. Highly recommendedPosted on Google![]()
Geoff OlsenDecember 17, 2025Trustindex verifies that the original source of the review is Google.
We engaged Pop Media to build our website at Redgum. Fiona’s professionalism, responsiveness, and collaborative approach delivered a solution that exceeded our expectations. The feedback on the design, functionality, and user experience has been overwhelmingly positive. We highly recommend Pop Media for organisations seeking a polished and impactful online presence.Posted on Google![]()
Margaret IssaJune 12, 2025Trustindex verifies that the original source of the review is Google.
Working one-on-one with Fiona at Pop Media has been an absolute pleasure. From our very first conversation, she made me feel completely supported and understood. Fiona takes the time to truly listen, and her ability to bring ideas to life with creativity and clarity is something special. Throughout the entire process, she was hands-on, responsive, and genuinely invested in achieving the best outcome. It never felt like I was just another client — Fiona made the experience personal, collaborative, and actually enjoyable. Her calm confidence and industry know-how gave me the trust I needed to let go and let her do what she does best. I can’t thank her enough for her support, insight, and the energy she brought to every interaction. If you’re after someone who combines professionalism with a personal touch, Fiona is it.Posted on Google![]()
Anthony CaruanaJune 12, 2025Trustindex verifies that the original source of the review is Google.
We have been working with Fiona and Pop Media for the last few years and we see the results as instrumental in our forward strategy. Thank you TeamPosted on Google![]()
C BSeptember 26, 2024Trustindex verifies that the original source of the review is Google.
Excellent service and great company to deal with!Posted on Google![]()
Mira Claudia (Aligned Growth Hub)September 26, 2024Trustindex verifies that the original source of the review is Google.
Fiona has been so helpful from creating my website originally to assisting with ongoing updates and troubleshooting as needed. I cannot recommend her highly enough.Posted on Google![]()
Ross ScaccoSeptember 26, 2024Trustindex verifies that the original source of the review is Google.
True marketing professional who takes an active role in ensuring her clients are successful. Your business is Fiona's businessPosted on Google![]()
Tabitha GaleaSeptember 26, 2024Trustindex verifies that the original source of the review is Google.
Fiona has been amazing to work with. From her initial call, setting up our website, to current ongoing help with ads and socials. Fiona is extremely knowledgeable, setting up our business for success.Posted on Google![]()
Ash JindalJuly 15, 2024Trustindex verifies that the original source of the review is Google.
Popup Media have been a fantastic company to work with. Their depth of knowledge and understanding of our requirements make it feel like they are part of our Team. When we looked at redesigning our website Popup Media were able to customise our site to follow brand guidelines and give us the flexibility that we required. We cannot rate Popup Media any higher. Ash Jindal, Director, Clear Tax Accountants, AustraliaPosted on Trustindex![]()
Lisa RøstbakkenMarch 13, 2024Trustindex verifies that the original source of the review is Trustindex.
Problems Solved! Fiona was recommended to me & I'm so glad I found her. I was having some issues with my website & couldn't find a solution. Fiona soon got everything back on track. She was so helpful & great to deal with, highly recommend! :)Posted on Google![]()
David McMullenFebruary 2, 2024Trustindex verifies that the original source of the review is Google.
I was recommended to Fiona at Pop Media by a friend to create a fresh new website for my company. Fiona was a delight to work with combining creativity, warmth and efficiency to delivery exactly the outcome I was hoping for. Great feedback on the content, layout and look from both old and new clients has made it well worth engaging Fiona for the job. Thanks Fiona!Posted on Google![]()
Brad KrauskopfDecember 20, 2023Trustindex verifies that the original source of the review is Google.
Flexible Workspace Australia has been using Pop Media for several years now for our digital marketing strategy and execution. The team at Pop has been super responsive and tailored our marketing over time in response to changes in the market and the data. Definitely one of our most important partners.Posted on Google![]()
Katherine GallardoDecember 7, 2023Trustindex verifies that the original source of the review is Google.
Fiona at Pop Media created a stunning new website for us and took care of everything from start to finish. She was so easy to deal with, very knowledgeable and was always available to answer any questions we had. We would highly recommend Pop Media!Posted on Google![]()
Col WalkerDecember 6, 2022Trustindex verifies that the original source of the review is Google.
Pop media did an amazing job working with me to develop my website. I am very specific about my requirements, and Fiona was not only able to meet my expectations, she created a website for my business that exceeded them. I am thrilled with the result! I particularly appreciated Fiona's willingness to respond when I had questions. The type of work that I do is very detail specific, so I am naturally quite demanding when it comes to the detail! Fiona provided great support along the way. She was available and willing to fine tune things as needed as the website developed. My experience of building a website is that you don't really know what you want or need when you first start out. Fiona was able to guide me through the development process from the outset. Fiona and Pop Media has been a great partner in the development of my website. I highly recommend Pop Media and Fiona.Posted on Google![]()
Phillip GurneyDecember 6, 2022Trustindex verifies that the original source of the review is Google.
Fiona was great at rejuvenating my business social media and showing me tips and tricks on how to use social platforms to regenerate business.Posted on Google![]()
Liz BeechDecember 5, 2022Trustindex verifies that the original source of the review is Google.
Fiona and her team have been involved with the design of my website and regularly updating to maintain it. We also use Pop Media to manage our social media accounts and email market for many campaigns . The service provided by Pop Media is very efficient always prompt replies, with a very high level of support and understanding of my business. I highly recommend the services of Pop Media.Posted on Google![]()
Sally RusbridgeDecember 5, 2022Trustindex verifies that the original source of the review is Google.
Fiona at Pop Media has been involved in helping me set up my business 5 years ago. She is an integral part of my success. Her knowledge around websites, SEO, social media management etc is phenomenal. I have attended her specialist short courses which are filled with guidance and advice that keep me moving ahead of the rest! Highly recommendPosted on Google![]()
Lesley AltobelliJuly 6, 2022Trustindex verifies that the original source of the review is Google.
We loved Pop Media since we spotted them on Instagram. We knew instantly that they would be a great fit to design our website and advise on content. Fiona was amazingly patient (working with blue sky thinkers is never easy!) and intuitively knew what we required from our online store. Pop Media comes highly recommended as having clear and open communication and no hidden charges.Posted on Google![]()
Tyson SheeanJanuary 7, 2022Trustindex verifies that the original source of the review is Google.
I've worked with Pop Media on many projects over many years. They are extremely knowledgable in the digital space. They dig deep and work out how your brand can really flourish, therefore improving your awareness and business' outcomes.Posted on Google![]()
Richard TaylorNovember 12, 2021Trustindex verifies that the original source of the review is Google.
Pop Media have helped several members of a business community I run get their heads around social media. Most importantly the advice is tailored to them, their budget and their goals rather than a cookie-cutter approach, and this has led to some terrific stories of targeted spending and subsequent results. I can't recommend Pop Media highly enough and am happy to be contacted.Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
Sustainable rankings that bring in the right people, not just more people. Keyword research, technical fixes, content and links — no smoke, no mirrors.
Custom websites that look sharp and are built to convert and rank from day one — not pretty brochures that just sit there.
Strategy-led social that builds an actual community, not a vanity follower count. Instagram, LinkedIn, Facebook — done with intent.
Paid campaigns where every dollar earns its keep. Tight targeting, sharp copy, ruthless about what's working and what's not.
Blogs, articles and assets that build trust and feed your SEO — content with a job to do, not word-count for its own sake.
Plain-English reporting that tells you what's working, what isn't, and what we're doing about it. No 40-page PDFs you'll never open.
Useful tools and resources for small businesses - from AI tips to Instagram templates.
We are Hubspot experts - from list management to email marketing and lead scoring, we can help you manage your CRM.
How we work
Your goals, your gripes, and what's worked or burned you before. We get the lay of the land first.
A plan tailored to your business and budget — no off-the-shelf packages pretending to fit everyone.
We do the work: the site, the campaigns, the content. You stay in the loop without project-managing us.
We measure what matters, tell you the truth about it, and keep tightening. Marketing is a habit, not a one-off.
Who we work with
At Pop Media, we specialise in digital marketing for small businesses Melbourne brands rely on to grow online. From local shops and startups to professional services and eCommerce, we create tailored strategies that deliver measurable results. We're not a generalist shop. These are the sectors where we've done the work, learned the quirks, and know what actually moves the needle.
From cafés to bakeries to boutiques, we connect Melbourne's local businesses to the customers right on their doorstep.
Book a strategy call →Scalable marketing foundations for Melbourne founders who need awareness and traction without burning the runway.
Marketing for Melbourne startups →More traffic, better product pages, more sales for Melbourne businesses — strategies that help your store out-punch bigger competitors.
Marketing for eCommerce →Credibility-first marketing that positions firms as the industry leaders and bring in the right kind of client.
Book a strategy call →Pop Media is recognised as one of the best digital marketing agencies in Melbourne because we combine creativity, strategy, and proven results with a personalised approach. Unlike larger firms, we take the time to understand your business, tailoring every campaign to your goals and audience. Our reputation as one of the top digital marketing agencies in Melbourne comes from helping brands grow sustainably through SEO, social media, web design, and advertising strategies that work. For businesses seeking the best marketing companies Melbourne has to offer, Pop Media delivers boutique expertise backed by real outcomes.
A digital marketing agency in Melbourne helps businesses grow their online presence through services such as SEO, web design, social media marketing, content creation, PPC, and digital advertising. The goal is to increase visibility, attract customers, and generate more leads and sales.
Yes. We’re Melbourne-based and know the local market inside out, but we work with clients across Australia. SEO, web design, social media and paid ads are all delivered remotely with the same hands-on attention — wherever you are.
The best digital marketing agency in Melbourne is one that aligns with your business goals, offers transparent strategies, and delivers measurable results. Pop Media is considered among the top digital marketing agencies in Melbourne thanks to our boutique approach, tailored strategies, and proven outcomes for local businesses.
If you need leads now, start with Google Ads — it delivers visibility immediately. If you’re building for the long term, SEO gives you traffic that doesn’t stop the moment you stop paying. Most businesses do best running both: Ads for instant demand, SEO compounding underneath. We’ll tell you honestly which to prioritise for your situation.
Yes — PPC is highly effective for Melbourne businesses that want fast visibility and measurable results. Well-managed campaigns target your ideal customers, drive traffic, and increase conversions with clear ROI. Learn more about our PPC services in Melbourne
to see how paid advertising can work for your business.
With Pop Media you work directly with the people doing the work — no layers of account managers, no juniors practising on your budget. Boutique means faster decisions, genuine accountability, and strategy tailored to you rather than slotted into a template. You get senior expertise without the big-agency overheads baked into your invoice.
That depends on your plan, but a retainer typically bundles ongoing strategy, the delivery work (SEO, content, social or ads), monthly reporting, and regular check-ins. You’ll always know what you’re paying for and what it’s producing — we’d rather you stay because it works than because you’re locked in.
No nasty lock-ins. We work on flexible terms because we’d rather earn your business every month than trap you in it. Some work (like SEO) needs a runway to deliver, so we’ll be upfront about realistic timeframes — but you’re staying because it’s working, not because the paperwork says so.
No spam. Just the good stuff.
Think sharp strategy, real talk, and the kind of gentle-but-firm nudges that actually get things moving. Big dreams deserve better than junk mail.
You in?